Pulp & Paper Field:
One of the world's largest pulp and paper manufacturers began experiencing intermittent remote I/O problems with one of its paper making machines. This problem caused the company to lose production on the order of $15,000 per hour. An emergency call was made to the high tech distributor, who made several calls for help. 

Delta Automation, Inc. responded with immediate service which was coordinated through the HTAD distributor. A plane was chartered and an engineer with test equipment was dispatched. Within hours, the system was up and running at full production. Several cable faults were localized and repaired. In addition all of the company's J890's were found in need of updates. 

Delta Automation, Inc. modified over 20 units at its repair facility and delivered them for installation the following day. The success on this paper machine dictated a company standard and modifications were applied to the remaining machines. This paper manufacturer has advised its high tech distributor to utilize Delta Automation, Inc. for it's future Modicon field service and repair requirements. Delta Automation, Inc. provided the expertise and willingness to respond in a timely, economical fashion with highly qualified and knowledgeable personnel. Delta Automation, Inc. creates a win-win situation, both for the customer and distributor, while building a profitable relationship.

 

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